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About SCA Childcare

Supporting Childminders Across the UK

Practical help, expert advice, and friendly support for every childminder.

Our History

Suffolk Childcare Agency (SCA) is led by a team of Early Years Professionals with over 38 years of expertise in the childcare sector, including the management of a large-scale childminding setting. Since our founding in Suffolk in 2016, we have grown to serve families across a wide area of the country.

Our Values

We are committed to providing childminders with comprehensive, efficient, and valuable support, ensuring they deliver the highest quality childcare to children and their families.

At SCA, exceptional childcare means more than just education. It’s about nurturing each child’s personal development and well-being. Our approach promotes a supportive environment where children are encouraged to thrive and grow, preparing them for a smooth transition to school.

Our Vision

At SCA, children are at the core of everything we do. Our mission is to help every child reach their full potential and give them the best start in life. We believe in creating a safe, nurturing, and fun environment where learning and development go hand-in-hand.

By fostering high expectations and constantly improving our childcare practices, we aim to raise the standard of early education. Our vision is to empower childminders to provide outstanding childcare for every child in their care.

Our Aims and Objectives

With decades of experience, SCA is uniquely equipped to offer top-tier, regulated childminding services to childminders and the family and children in their care. We provide thorough, ongoing training and support to both new and experienced childminders, ensuring they can offer excellent care.

Quality Childcare and Learning

We are committed to helping childminders create safe, inclusive environments where children thrive and learn with confidence.

  • Ensure a safe, secure environment for children to develop essential skills
  • Maintain high standards of childcare that build trust and confidence
  • Promote equality and treat all children and families with respect
  • Keep parents informed through regular feedback and updates

Support for Childminders

We offer structured, ongoing support that helps childminders succeed at every stage of their journey.

  • Provide structured support at every stage of a childminder’s career
  • Assign dedicated agency managers to help childminders grow professionally
  • Conduct regular quality assurance checks and inspections

Safeguarding and Compliance

Safeguarding is central to everything we do. We ensure all registered childminders meet the highest safety and compliance standards.

  • Safeguard all children through robust recruitment and training
  • Ensure compliance with DBS checks for all individuals in childcare settings
  • Empower childminders to follow safeguarding procedures and work with external agencies

Our Mission

SCA’s mission is to uplift the standards of early education by helping childminders offer the best possible care. Through our strong support system, we are actively reversing the decline in childminders and expanding our reach across the UK to help meet the increasing demand for high-quality childcare.

Meet The Team

At SCA Childcare, our team is made up of passionate Early Years professionals with decades of hands-on experience. We are dedicated to supporting childminders with practical advice, expert guidance, and a personal approach. Every member of our team plays a vital role in helping childminders deliver outstanding care and achieve success.

Claire Chapman

CEO

About Claire

Linda Mitchell

Business Advisor

About Linda

Michelle Boreham

Operations Manager

About Michelle

Donna Hollis

Administrator

About Donna

Sarah Lynn

Applications Team Manager

About Sarah

Billie-Marie Chapman

Office Co-Ordinator

About Billie-Marie

Sandra Lyne

Administration Assistant

About Sandra

Carly Surname

Applications Team Member

About Carly

Ollie Chapman

IT Manager

About Ollie

Meet The Team

At SCA Childcare, our team is made up of passionate Early Years professionals with decades of hands-on experience. We are dedicated to supporting childminders with practical advice, expert guidance, and a personal approach. Every member of our team plays a vital role in helping childminders deliver outstanding care and achieve success.

Claire Chapman

SEO

About Claire

Linda Michell

Business Advisor

About Linda

Michelle Boreham

Operations Manager

About Michelle

Donna Hollis

Administrator

About Donna

Sarah Lynn

Applications Team Manager

About Sarah

Billie-Marie Chapman

Office Co-Ordinator

About Billie-Marie

Sandra Lyne

Administration

About Sandra

Carly Surname

Applications Team Member

About Carly

Ollie Chapman

IT Manager

About Ollie
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Let’s Arrange a Visit or Chat About Childcare

If you’d like to arrange a visit or talk about childcare options, just leave your details below and I’ll get in touch. I look forward to speaking with you.

We value your privacy. Your details are safe with us and will only be used to contact you regarding your childminding requirements.

Carly Surname

Applications Team

  • About
  • My Skills
  • My Interests

Carly is passionate about her role at SCA and works closely with childminders to ensure they recieve a smooth transisition and knows the stages of application. Carly has a keen eye for detail and works hard within the office to keep staff updated. She is a very kind and caring  person this resonates within her work.  

  • Kind and caring
  • Good communicator
  • Thorough
  • Organised
  • Hardworking
  • Spending time with Freinds and Family

Sandra Lyne

Administration

  • About
  • My Skills
  • My Interests

Sandra is a skilled and organised member of the SCA  team, together with her knowlegde and caring nature she works hard to support the smooth runnings within the office.  Sandra is welcoming and works closely with the team to ensure Childminders are reguarly updated and familar with their progress. 

  • Admin experience
  • Organised
  • Cating
  • Good listener
  • hardworking and commited
  • Shopping
  • Spending time with family
  • Helping people
  • Arts and crafts

Billie-Marie Chapman

Office Co-Ordinator 

  • About
  • My Skills
  • My Interests

Billie-Marie is young and enthusiastic, she is extremely organised and hard working. Billie-Marie prides herself on her ability to delegate and support tasks and meeting deadlines. Billie-Marie’s work ethics partnered with her passion and drive enables her to be a strong part of the runnings within the SCA office. 

  • Creative
  • Sign language
  • Active
  • Energetic
  • Supportive and positive
  • Learning new things
  • Outdoors
  • Walking
  • Arts and crafts
  • Music

Sarah Lynn

Applications Team Manager 

  • About
  • My Skills
  • My Interests

Sarah is a passionate and hard working part of the team.  She has extensive experience in childcare, being a mum of 3 children, registered foster carer and registered childminder she has also worked closely supporting children with additioanl needs by providing rest bite. she is creative, supportive, child centred practitioner.

She prides herself on carefully planning day to day runnings within the office to ensure childminders a smooth transistion to their childminding business.

  • Creative
  • Sign language
  • Active
  • Energetic
  • Supportive and positive
  • Learning new things
  • Outdoors
  • Walking
  • Arts and crafts
  • Music

Donna Hollis

Administrator 

  • About
  • My Skills
  • My Interests

Donna loves to support other childminders at SCA and help them develop their skills and qualifications in early years and is very happy to pass on her experiences to others.Donna has been working in childcare since 2006 as a qualified childminder.

Having lots of experience of working with babies and young children, Donna can support childminders with fun activities that target all areas of learning. Donna works closely with childminders throughout the regestering process. Michelle loves a challenge and is always happy to help – ask her any question no matter how big or small!

  • Friendly
  • Team player
  • Taking initiative
  • Time with family and friends

Michelle Boreham

Operations Manager

  • About
  • My Skills
  • My Interests

Michelle has worked in childcare since 2005 as a qualified early years teacher. Michelle is an expert in all matters to do with childcare funding and tax free childcare and can help both childminders and parents navigate this complex system!

Michelle loves a challenge and is always happy to help – ask her any question no matter how big or small!

Michelle works closely with all staff and day to day runnings within the office, and prides herself on her open door policy. she will always go above and beyond to help staff and childminders and is happy to do so. 

  • Good listener
  • Supportive and Positive
  • Walking
  • Reading
  • Being outdoots

Linda Mitchell

Business Advisor

  • About
  • My Skills
  • My Interests

Linda has worked with SCA from the beginning as a business advisor.  She has many years experience in the childcare sector having worked as a Health and Children’s Centre Manager for the local authority and has achieved the NPQICL (National Professional Qualification of Integrated Centre Leadership). 

  • The ability to motivate and build a rapport with people
  • Strong communication, observational and listening skills
  • Walking
  • Gardening
  • Family Time

Claire Chapman

SEO

  • About
  • My Skills
  • My Interests

Claire Chapman is a highly experienced registered childminder with over 20 years of hands-on expertise in early years education. A dedicated working mother of four and proud grandmother, Claire also holds a BA Honours in Early Years, along with professional qualifications in both Accountancy and Management.

Driven by a passion for raising standards in the childcare sector, Claire founded SCA Childcare to improve the quality, regulation, and support available to childminders across the UK. Her vision is to create a trusted network of outstanding childminding settings, where children are nurtured, supported, and empowered to reach their full potential in safe, engaging environments.

Through SCA, Claire champions better outcomes for children and families by ensuring every childminder receives the training, guidance, and community support they need to provide exceptional care and early education.

  • Collaborative worker
  • Good Communicator
  • Great Listener
  • Trustworthy
  • Walking
  • Weekends Away
  • Family Time
  • Cycling

Ollie Chapman

IT Manager

  • About
  • My Skills
  • My Interests

1, 2 or 3 short paragraphs about Ollie Chapman.  

  • Skill 1
  • Skill 2
  • Skill 3
  • Skill 4
  • Skill 5
  • Interest 1
  • Interest 2
  • Interest 3
  • Interest 4
  • Interest 5

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